FREQUENTLY ASKED QUESTIONS

TRULEO is an agentic AI platform trusted by over 1,100 agencies, designed to support patrol, investigations, and command staff. It automates key workflows including report writing, BWC reviews, witness interviews, generating administrative reports, and improving clearance rates with case summaries and timelines.

100% Made in America, TRULEO is FBI CJIS-compliant and, using agentic AI, instantly connects to your data sources—such as policies, CAD, RMS, BWC, cell phones, and jail calls—without vendor API fees. TRULEO is also included in the FBI National Academy curriculum in Quantico, Virginia.

TRULEO is more secure and built specifically for law enforcement. It complies with FBI CJIS and state-level standards, with workflows tailored for policing, and is hosted on AWS GovCloud. TRULEO automatically redacts personally identifiable information (PII) to ensure victims’ data remains private and secure.

Other tools attempt to convert body camera video directly into a report—an approach that evidence-based studies show is ineffective, unethical, and inaccurate. Worse, these tools are often built by overseas engineers.

With TRULEO’s report-writing software, the officer is always the author. Officers can create reports by speaking, typing notes, or uploading case information. Our AI assistant, TruAssist, steps in only to help—asking smart follow-up questions, tightening language, and strengthening the officer’s draft, without replacing it.

Unlike tools that take over the writing process and lock officers out of their own reports, TRULEO keeps officers in full control—from input to final output—all while being 100% made in the USA.

The result: reports that are clear, accurate, and authentically officer-written.

 TRULEO helps agencies accelerate paperwork, improve accuracy, and strengthen cases. The platform consolidates data across policies, RMS, CAD, BWC, cell phones, and jail calls—doubling officer productivity and empowering leaders to make faster, data-driven operational decisions.

Yes. We offer a free 30-day trial. Officers can extend it by another 30 days by inviting two colleagues. Departments may qualify for a 60-day pilot by contacting sales@truleo.co .

No. Officers who have completed a free trial should introduce their command staff to sales@truleo.co to establish an agreement.
There are no license minimums, but due to data security requirements, we must sign agreements directly with departments.

Pricing is available on our website here.

All officers can sign up at truleo.co for a free 30-day trial, extendable by another 30 days by inviting two colleagues. When a department signs a contract, U.S. Veteran licenses remain free. Individual officers cannot purchase or be given TRULEO directly.

TRULEO is designed for instant integration with CAD, RMS, BWC, cell phone, or jail call systems. Department IT can typically install it within one day, avoiding vendor lock-in and API fees.

TRULEO uses on-premise agentic AI with tiered permissions that mirror RMS/LERMS access levels. No sensitive data leaves agency premises, ensuring full data control.

Both. TRULEO’s web app runs in a CJIS-compliant AWS GovCloud environment, while an on-premise AI agent accesses sensitive local data. All communication is outbound via secure TLS/SSL, and no VPN is required unless requested.

Your data stays within existing systems. TRULEO only streams data for analysis—never copies it—and processing of on-premise data happens locally through the agent.

Yes. TRULEO is fully CJIS-compliant.

• CJIS-compliant deployment in AWS GovCloud

• Encryption in transit and at rest

• Configurable temporary data retention

• Automatic PII redaction

• No video storage in TRULEO

TRULEO never sells or shares agency data. Models are not trained on user data, and all AI operations follow strict CJIS and zero-retention agreements. Agencies retain complete ownership and control.

No. Videos remain in your EMS. TRULEO only streams data securely for analysis and never stores body-cam or RMS video files.

TRULEO sources all AI outputs with citations for verification, uses a BWC-trained transcription model for human-level accuracy, and keeps derived data minimal to reduce FOIA exposure.